Search Results
Found 14 results for "issues"
Common Staff Portal Issues
Solutions to frequently encountered problems for nursery staff
Browser Requirements & Technical Issues
Supported browsers, technical requirements, and how to resolve display issues
Data & Reporting Issues
Resolving issues with missing data, incorrect reports, and data discrepancies
Login & Account Issues
Resolving login problems, password resets, and account access issues
Performance & Speed Issues
Resolving slow loading, timeouts, and performance problems
Parent Portal Troubleshooting
Solutions to common problems parents encounter
Address Cleanup Utility
Fix duplicate house numbers in addresses caused by data entry issues
Bulk Import Children
Import multiple children at once from a CSV or Excel file with parent matching and validation
Reviewing Parent Submissions
How to review and approve submissions completed by parents
Rejection and Resubmission
How to reject submissions that need corrections and manage the resubmission process
Exporting Submissions to Local Authority
How to export approved submissions for your local authority funding claim
Period Statistics and Monitoring
How to monitor submission progress for a funding period
Notification Usage Tracking
Monitor notification usage per funding period and manage soft-limit thresholds
Getting Help & Support
How to get help when you can't resolve an issue yourself