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Getting Started Children Management Funding Submissions Parent Portal Funding Periods Reports & Exports Administration Troubleshooting

Glossary

Found 10 results for "errors"

Funding Submissions

Submission Validation Rules

Understanding what is validated at each stage and how to resolve validation errors

Funding Submissions

Rejection and Resubmission

How to reject submissions that need corrections and manage the resubmission process

Children Management

Bulk Import Children

Import multiple children at once from a CSV or Excel file with parent matching and validation

Funding Submissions

Sending Submissions to Parents

How to send submissions to parents for completion, including validation requirements

Administration

Audit Logs

Comprehensive system audit trails, activity tracking, and before/after data changes

Administration

Data Archival & Retention

Manage data retention policies, archive old submissions, and clean up notification records

Troubleshooting

Common Staff Portal Issues

Solutions to frequently encountered problems for nursery staff

Troubleshooting

Performance & Speed Issues

Resolving slow loading, timeouts, and performance problems

Troubleshooting

Understanding Error Messages

What common error messages mean and how to resolve them

Troubleshooting

Getting Help & Support

How to get help when you can't resolve an issue yourself

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